DRIDA INFOTECH EMAIL SUPPORT
There are many reasons you can use our services and the time comes when you need to share information to communicate with the team. When you share the required information, the team makes the services better and easier. Here, we want you to be clear how we use your information and the ways to secure your privacy.
What information we require and why we require it.
How we use this information.
How we access and update that information.
What kind of information do we require?
Personal information: The information we require such as your first name, last name, email address as well as the postal address that is a kind of verification we do.
Payment information: The team requires your credit card or the debit card information in order to make easy transactions online at the time of avail the services. Technical information: The team requires technical information and it may include the device name, model number in order to resolve the issues related to your device.
How we use this information? To process transactions: The team asks for the personal information that is mentioned above to gain the benefit of the services online and is required to verify the transactions with the merchant account.
To send Emails: The email is required at the time of registration and sends the information on the order placed and the related updates in the future.
Cookies and similar technologies Cookies are stored on the device of the user by a web browser, and these cookies enable the team to offer you satisfactory support.
Do we record help sessions? The team may have the online and an offline support session that is used to develop the knowledge and better tune-ups as well as for support reasons.
Log files The team may ask for IP address that helps the team in managing the website, demographic information and the technical information on your device.
How is the personal information edited or updated? A customer can update the personal information by logging into his/her account on the website and in case any customer is no more interested in services, the customer is able to delete his/her account information.
Disclaimer : We are a third party individual company and we are not associated with any other third party companies. We are a trustworthy online computer and phone support provider and we offer our services through remote access, telephonic conversation, live chat and emails for all kind of email support. We respect trademarks, logos, brand names, products and services of other parties; these are used only for reference.